Effective Date: [14 July 2025]
At Shop Laihan (accessible at https://shoplaihan.com), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you use our site, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping/billing address.
- Payment Information: Credit/debit card numbers, PayPal ID, or other payment details. (Note: We do not store your full payment information. It is securely processed by third-party payment gateways.)
- Device & Usage Information: IP address, browser type, operating system, and browsing behavior through cookies and analytics tools.
- Order Details: Products purchased, order history, and customer service interactions.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and communicate with you
- Send order confirmations, shipping updates, and promotional emails (if subscribed)
- Improve website performance and enhance your shopping experience
- Prevent fraudulent transactions and ensure the security of our website
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Shipping partners, payment processors, email service providers, etc.
- Legal Authorities: If required by law or to protect our legal rights.
- Marketing Partners: Only if you have opted in to receive promotional materials.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These cookies help us understand user behavior, save preferences, and deliver targeted advertisements.
You can disable cookies through your browser settings at any time.
5. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Withdraw consent at any time
- Object to or restrict certain processing
- Request data portability
To exercise any of these rights, please contact us at support@shoplaihan.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Security of Your Information
We take data security seriously and implement industry-standard measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing personal data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 Email: support@shoplaihan.com
🌐 Website: https://shoplaihan.com